Cookie Policy

1. What are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other devices when you visit our website. They are widely used to make websites work efficiently and provide a better, more personalized user experience.

2. How We Use Cookies

We use cookies for the following purposes:

• Essential/Strictly Necessary Cookies: These are required for the operation of our website and Customer Portal. They enable you to log into secure areas, manage your broadband account, and process online payments securely through our payment gateways.
• Performance & Analytics Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's design and functionality.
• Functionality Cookies: These are used to recognize you when you return to our website, allowing us to remember your preferences (e.g., language or region selection).

3. Third-Party Cookies

Some cookies on our site may be placed by third-party services that appear on our pages, such as secure payment gateways (e.g., PhonePe, Razorpay) to facilitate seamless subscription renewals and bill payments.

4. Managing Your Cookies

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, but your access to some functionality and areas of our Customer Portal may be restricted.