Plan Your Connection
Book a new connection, ask for business guidance, or share your address so the team can help you choose the right service.
Office Address
Unit A-1522, 15th Floor, Tower A, Spectrum Metro Mall, Sector 75
Support Hotline
+91 93199 31893 / 94
info@fybernetcomm.com
Availability
24/7 Proactive Technical Support
What happens after you submit?
We review your location and service requirement.
A team member calls you back to confirm plan and installation details.
If service is available, we help schedule the connection visit.
Book New Connection
Fill in your details and our team will contact you to confirm availability, plan fit, and the next installation step.
Best for real enquiries
Share your address and service type so the team can recommend a home, business, or enterprise setup more accurately.
Our Physical Presence
Fybernet Communications Pvt. Ltd.
15th Floor Tower A, Unit No. A-1522, Phase – 1, Spectrum Metro Mall, Sector – 75
Noida, Gautambuddha Nagar, Uttar Pradesh – 201301
Specialized Support Channels
General Enquiries
New connections, plans, and business queries.
info@fybernet.in
Technical Support
Technical issues, speed tests, and config.
support@fybernet.in
Billing & Accounts
Invoices, payments, and plan renewals.
billing@fybernet.in
Nodal Officer
Level-2 Grievance Redressal
"In accordance with the TRAI Guidelines, if your grievance remains unresolved after first-level support, you may approach our Nodal Officer for high-priority resolution."
Mr. Shekhar Tomar
Head of Operations
What is a Nodal Officer?
A regulatory official who acts as the second level of appeal. Only contact the Nodal Officer if your ticket has not been resolved by Customer Support within the standard turnaround time.
Pro Tip
Always include your Ticket ID for faster grievance resolution.